Clearinghouse Reporting Hub - Clearinghouse Reporting Outage – Incident details

All systems operational

Clearinghouse Reporting Outage

Resolved
Major outage
Started about 2 months agoLasted 7 minutes

Affected

Website

Major outage from 2:34 PM to 2:58 PM

API

Major outage from 2:34 PM to 2:58 PM

Authentication

Major outage from 2:34 PM to 2:58 PM

SFTP File Submission

Major outage from 2:34 PM to 2:58 PM

SFTP Outbound Reports

Operational from 2:34 PM to 2:40 PM

Notifications

Major outage from 2:34 PM to 2:58 PM

Updates
  • Update
    Update
    This incident has been resolved.
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating

    Clearinghouse Reporting is currently experiencing an outage. During this event, users may encounter the following issues:

    • Inability to log in or access submission data and reports.

    • Inability in submitting data.

    • Lack of notification updates on submissions.

    Our team is actively working on resolving these issues, and we will provide updates as they become available. Thank you for your patience.